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We’ll go into more detail about this cost restructuring below, but at a glance, Vivint offers two payment structure options for new customers: For current customers, original contracts and agreements still stand, but they will have the option to switch to one of these new plans once they’ve fulfilled the terms of their current contract.
Read on to find out why Vivint ranks #2 in our top home security systems list.
Regardless of the payment plan you choose, Vivint simplified its three packages down to just two.
If you choose the financing option, your monthly cost will be your monitoring plan plus your equipment cost over the length of your contract (either 42 or 60 months).Again, if you have the Smart Home plan and want to add video capability, you’ll also need to upgrade to the Smart Home Video monitoring plan.If you’ve signed a financing contract, you can upgrade at any time, but you cannot downgrade.On February 13, 2017, Vivint rolled out a changed business model for new customers, releasing all new plans, pricing, and contracts.These changes are in response to feedback from both customers and the home security industry about the high price of the company’s service plans, and in theory this restructuring makes Vivint’s services financially accessible to a wider array of consumers.
Vivint now charges a $49.99 installation fee for all equipment.